EG777 Privacy Policy – How We Protect Your Data in Pakistan

This Privacy Policy is published by EG777, the operator of the online gaming platform accessible at eg777.click. In this document, references to "EG777", "we", "us" or "our" mean the EG777 platform and its operating entity. References to "you", "your" or "player" mean any individual who registers an account, visits the EG777 website or uses any EG777 service.

EG777 acts as the data controller for all personal data collected from players via the eg777.click platform. This means EG777 determines the purposes and means by which your personal data is processed. Where EG777 uses third-party service providers to process data on its behalf, those providers act as data processors subject to contractual obligations that mirror the commitments made in this Privacy Policy.

If you have any questions about how EG777 handles your personal data, please contact our dedicated privacy email at any time: support@eg777.click.

EG777 collects personal data from Pakistani players in the following categories. Each category is collected only where there is a legitimate purpose for doing so.

EG777 does not collect sensitive personal data such as biometric data, health information, religious beliefs or criminal records except where required to comply with a legal obligation (for example, in the context of a fraud investigation where law enforcement requests are made).

EG777 uses the personal data it collects from Pakistani players for the following specific purposes:

• Account creation and management: Creating your EG777 account, maintaining accurate account records, processing login authentication and sending account-related communications such as password reset emails and security alerts.
• Payment processing: Accepting and verifying deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card; processing withdrawal requests; and maintaining the transaction records required for financial reconciliation.
• Identity and age verification: Confirming that you meet the minimum age requirement of 18 years and verifying that your account information is genuine and belongs to you personally.
• Fraud and money laundering prevention: Monitoring account activity for patterns that suggest fraud, bonus abuse, money laundering or other prohibited activities. This monitoring is required by our payment processing partners and applies to all accounts.
• Customer support: Responding to queries, resolving disputes, processing complaints and maintaining records of support interactions for quality assurance purposes.
• Responsible gaming: Monitoring account behaviour to identify potential problem gambling patterns and applying responsible gaming tools where necessary to protect player wellbeing.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how Pakistani players interact with EG777 and identify areas for improvement in platform design, game selection and user experience.
• Legal compliance: Retaining financial and identity records as required by applicable law and responding to lawful requests from regulatory or law enforcement authorities.
• Marketing communications: Sending promotional emails and notifications about EG777 bonuses, PSL betting offers and new game launches – but only where you have expressly consented to receive marketing communications.

EG777 does not use personal data for purposes beyond those listed above without first notifying you and, where required by law, obtaining your consent.

EG777 processes your personal data on one or more of the following legal grounds depending on the specific processing activity:

• Contract performance: Processing your identity data, contact data and financial data is necessary to operate your EG777 account and deliver the gaming and betting services you have registered to use. Without this data, we cannot provide the services.
• Legal obligation: Certain data processing activities – including identity verification, age verification and transaction record retention – are required by the financial and operational obligations EG777 is subject to through its payment processing partners.
• Legitimate interests: Technical data, usage data and communications data are processed on the basis of EG777's legitimate interest in operating a secure, fraud-resistant platform and improving the user experience. We balance this interest against the privacy interests of our players and apply proportionate data minimisation practices.
• Consent: Marketing communications and optional analytics cookies are processed only on the basis of your explicit consent. You can withdraw consent at any time without affecting any other processing activities based on other legal grounds.

EG777 does not sell your personal data to any third party. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors: EG777 shares financial data with Easypaisa, JazzCash, NayaPay, SadaPay and bank/card processing networks to process deposits and withdrawals. These providers receive only the data necessary to execute the specific transaction.
• Identity verification services: Where automated identity and age verification is used, EG777 may share identity documents with a licensed verification service provider. These providers are contractually prohibited from using this data for any purpose other than the verification task.
• Fraud detection services: EG777 uses third-party fraud detection software that analyses technical data (IP address, device fingerprint) to identify suspicious activity. This analysis does not involve sharing your full personal profile with the provider.
• Game providers: Individual game software providers whose titles are hosted on the EG777 platform may receive anonymised session data for the purpose of game performance monitoring. Game providers do not receive your identity or payment data.
• Legal and regulatory authorities: EG777 may share personal data with law enforcement, financial intelligence units or regulatory bodies where we receive a lawful request or are required to do so by applicable law. We will not share data in response to informal requests without a formal legal instrument.
• Business transfers: In the event that EG777's business or a part of it is acquired by or merged with another entity, player data may form part of the transferred assets. Affected players will be notified in advance and any new operator will be required to honour the commitments in this Privacy Policy.

EG777 takes the security of financial data particularly seriously given the payment methods our Pakistani players use. Here is exactly how EG777 handles your payment information:

Easypaisa and JazzCash: When you make a deposit or withdrawal using Easypaisa or JazzCash, the transaction is completed through the official API of the respective mobile money provider. EG777 stores only the masked account reference (the last four digits or a non-sensitive reference token) to link the transaction to your EG777 account. Your full mobile wallet credentials are never stored on EG777 servers.

Bank transfers (IBFT): For IBFT transactions, EG777 stores your bank account number and account title as provided to enable withdrawal processing. This data is stored in encrypted form and access is restricted to EG777's finance team on a need-to-know basis.

Visa and Mastercard: Card payments are processed through a PCI-DSS compliant payment gateway. EG777 does not store full card numbers. Only the card type and last four digits are retained to identify which card was used for a transaction.

All payment data is transmitted over TLS-encrypted connections. EG777 does not allow payment data to be accessed through the standard customer support interface – support agents cannot see your full payment details and will never ask for them.

EG777 stores personal data on secure servers. The following technical and organisational security measures are in place to protect your personal data against unauthorised access, disclosure, alteration or destruction:

• TLS 1.3 encryption for all data in transit between your device and EG777 servers
• AES-256 encryption for sensitive personal and financial data stored at rest
• Role-based access controls ensuring that EG777 staff can access only the data necessary for their specific job function
• Two-factor authentication required for all EG777 internal system access
• Automated intrusion detection systems monitoring for unusual access patterns
• Regular third-party security audits of the EG777 platform and data infrastructure
• Staff privacy and security training conducted on an annual basis

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, EG777 will notify affected players without undue delay once the breach has been confirmed and assessed. The notification will include details of the breach, the data involved and the steps EG777 has taken or will take to address it.

EG777 uses cookies and similar technologies on the eg777.click platform. A cookie is a small text file placed on your device by a website that you visit. Cookies help EG777 remember your session, understand how you use the platform and deliver relevant content.

The following types of cookies are used on the EG777 platform:

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential or functional cookies will affect your EG777 platform experience, including the ability to stay logged in between sessions. Optional analytics cookies can be disabled without affecting core platform functionality.

As a Pakistani player at EG777, you have the following rights with respect to your personal data. To exercise any of these rights, contact EG777 at support@eg777.click with your account username and a description of your request. EG777 will verify your identity before processing any data rights request and will respond within 30 days.

EG777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. The following retention periods apply:

• Account and identity data: Retained for the duration of your EG777 account relationship and for a period of 5 years following account closure. This retention is required to meet financial record-keeping obligations.
• Transaction and betting records: Retained for 7 years following the date of the transaction. This is the minimum period required for financial audit and anti-money laundering compliance.
• Support communications: Retained for 3 years from the date of the last interaction. This allows EG777 to reference previous contact in the event of a dispute or escalation.
• Verification documents (CNIC copies, proof of address): Retained for 5 years following account closure, consistent with identity verification record-keeping requirements.
• Technical and usage data: Retained in an aggregated, anonymised form for up to 2 years for platform analytics. Raw session logs are deleted after 90 days.
• Marketing consent records: Retained for the duration of your account and until the earlier of withdrawal of consent or account closure, plus 1 year thereafter as evidence of consent management.

When the applicable retention period expires, EG777 will securely delete or anonymise the relevant data. Where technical constraints prevent immediate deletion, the data will be isolated from active systems pending scheduled deletion.

EG777 does not knowingly collect personal data from anyone under the age of 18. The EG777 platform is strictly for adults and we take our obligations in this area seriously.

Age verification is performed during the account registration process and may be supplemented by KYC documentation requests for newly registered accounts. Where EG777 identifies or has reasonable grounds to believe that an account holder is under 18, the account will be suspended immediately pending investigation. If the account is confirmed to belong to a minor, it will be permanently closed and all deposits refunded to the payment source.

If you are a parent or guardian and believe your child has created an EG777 account, please contact us immediately at support@eg777.click. We will prioritise your request and take action to close the account as quickly as possible.

EG777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, applicable law or feedback from our player community. The date of the most recent update is always displayed at the top of this page.

When we make material changes to this Privacy Policy – changes that significantly affect how we collect, use or share your personal data – we will notify you by email (to the address registered on your EG777 account) and by displaying a prominent notice on the platform for at least 7 days before the revised policy takes effect.

Minor updates that do not materially change the substance of the policy (for example, formatting improvements or clarifications of existing practices) will be published without individual notification. Your continued use of EG777 after a policy update constitutes acknowledgement of the revised terms.

If you have any questions, concerns or requests relating to this Privacy Policy or the way EG777 handles your personal data, please get in touch through any of the following channels:

• Email: support@eg777.click – mark your email subject as "Privacy Request" for fastest routing to our data privacy team.
• Live Chat: Available 24/7 at eg777.click. Our support agents can handle general privacy queries and will escalate formal requests to the data privacy team on your behalf.

EG777 aims to acknowledge all privacy requests within 1 business day and to resolve them fully within 30 days. Complex requests that require extensive data compilation may take longer, in which case we will notify you of the extended timeline and the reason for it.

This Privacy Policy is written in English. In the event of any inconsistency between this English-language version and any translation provided for informational purposes, the English version takes precedence.